About Us | The Insurance Center

About The Insurance Center

Founded in 1926, The Insurance Center began with CD Lancaster selling insurance from the Elks Building in New Bern, NC. In 1983, his son Claude and Rufus McAden merged with the Rexford Willis Agency to form Lancaster McAden, Willis Smith Company – The Insurance Center.

Today the agency has grown into full-service insurance agency with over 45 employees and multiple branches. The Insurance Center services clients across the South East and specializes in personal, business and hospitality insurance.


The Insurance



As an independent insurance agency, we work for you, not the insurance company. We work with multiple insurance carriers to offer a variety of coverage options to fit your unique needs.



The Insurance Center has been protecting what matters most for over 80 years. Our licensed insurance agents, have the knowledge and experience needed to help clients select the best insurance coverage to meet their needs.



At The Insurance Center, customer service is our passion.  Our team of dedicated insurance professionals offer personalized service, from selecting the right insurance coverage to filing a claim.  No matter what your insurance needs, “We’ll Be There”.

Need Help?

We're here to help!  Simply call our office at (252) 637-4173 or email us using the contact form below.

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We are currently licensed in the states of North Carolina, Florida, Georgia, South Carolina, Tennessee, and Virginia.

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    Featured Carriers

    BlueCross BlueShield of North Carolina

    The Insurance Center is an independent authorized agent/agency licensed to sell and promote products from Blue Cross and Blue Shield of North Carolina (Blue Cross NC).  The content contained in this site is maintained by The Insurance Center.  Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association.

    ®, SM  Registered marks of the Blue Cross and Blue Shield Association.”